Official Company Rebrand - What To Do! – MTC Care IT

Things to know:

On October 1, 2025, your email will be changing from first.last@meditelecare.com to first.last@mtccare.com
Your password will NOT change
Microsoft Authenticator will NOT require any changes
Any emails being sent to @meditelecare.com will still reach you in the @mtccare.com mailbox

**NOTE: This rebrand will only affect internal Microsoft logins and NOT any of the following:

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Actions to take on October 1, 2025:

Sign out from your laptop account, then sign back in
- Press CTRL + ALT +DEL then select Sign Out
- Select Other User from the bottom left of the login screen
- Enter your updated email first.last@mtccare.com as the username
- Enter your current laptop/Microsoft password to sign back in
- You will need to sign out and back into all Microsoft apps
  - For OneDrive: Please follow the steps in this FAQ about reconnecting to OneDrive
  - For Outlook: Please close then reopen Outlook after signing back into OneDrive
  - For Teams: Please follow the steps in this FAQ about reconnecting to Teams
In your browsers (Edge/Chrome) you will be prompted to sign back into all Microsoft related websites
- update the username to the first.last@mtccare.com address

For Outlook:
Please click this FAQ in order to update your signature to the new standard

For Teams:
Please click this FAQ in order to update your video background

For Zoom:
Please click this FAQ in order to update your video background

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If you have any questions with this process, please join the Rebrand Rollout meeting: HERE

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